Play responsibly,
enjoy safely
678db 55j believes that betting and casino gaming are a form of entertainment — not a source of income. To ensure your safety and wellbeing, we provide a number of tools and guidelines to help you stay in control of your play.
The importance of responsible gambling
Gaming and betting are meant to be enjoyable. However, the habit can sometimes spiral out of control and cause problems. 678db 55j wants every player to play consciously, within a set budget, and within a time limit. Betting is never a way to recover losses — each round works independently and previous results do not affect future ones.
Before entering our platform, ask yourself a few questions — what is my budget for today? How much time do I want to spend? Setting these two limits makes your playing experience much safer and healthier. You can find more information on responsible gambling on our FAQ page.
Winning and losing are both part of the game. However, chasing losses by placing bigger bets in frustration after a loss is dangerous. It is one of the most common signs of problem gambling. Make informed decisions with your own and your family's wellbeing in mind.
Principles of healthy play
- Play for entertainment, not as a source of income
- Set a budget before you play and stick to it
- Set a time limit and use an alarm
- Never increase your bets to chase losses
- Do not play under the influence of alcohol or medication
- Seek help immediately if you feel something is wrong
Self-control tools
678db 55j gives every account holder the ability to limit and control their playing experience. You can activate these tools by contacting us via live chat or email.
Deposit limit
Set a maximum amount for daily, weekly, or monthly deposits. Once a limit is set, lowering it takes effect immediately, but increasing it requires a waiting period.
Session time limit
Set a maximum duration for continuous play — once the set time is up, the platform will notify you automatically and give you the option to end the session.
Cooling-off period
Temporarily suspend your account for anywhere from 24 hours to 30 days. During the cooling-off period, no deposits, bets, or logins will be possible.
Self-exclusion
Apply for long-term self-exclusion — from 3 months up to a permanent period. Once self-exclusion is activated, your account cannot be reopened before the exclusion period ends.
Play history
Review your betting and gaming history — know how much time and money you have spent and make informed decisions.
Bet limit
Set a maximum amount you can wager within a given period in advance and avoid overspending.
To activate these tools or to find out more, contact us via 24/7 live chat or email. Our support team can assist in both Bengali and English.
Warning signs of problem gambling
If you notice any of the following signs in yourself or someone you know, it is time to seek help.
Behavioural signs
- Repeatedly increasing bets after a loss to chase losses
- Trying to stop playing but being unable to
- Hiding the amount you play from family and friends
- Borrowing money or selling assets to place bets
- Feeling restless or irritable when unable to play
Mental and financial signs
- Prioritising gambling over work, studies, or relationships
- Continuing to play despite financial difficulties
- Changes in mood, sleep, or appetite
- Using money set aside for bills or essential expenses to gamble
- Putting yourself or your family at financial risk
If you identify with one or more of the signs above, set up self-exclusion or limits yourself, or contact our support team. You can read more about our policies and values on our About Us page.
How to get support
If you are struggling, you do not have to carry it alone — getting the right help is straightforward. Consider the options below.
Live Chat Support
678db 55j's live chat is active 24 hours a day, 7 days a week. You can speak in Bengali or English. Request self-exclusion or a limit directly.
Email Support
Send an email describing your situation in detail. The team responds in Bengali and your privacy is fully protected.
Family and friends
Talk openly with a trusted family member or friend. The support of someone close to you is one of the most effective sources of strength on the road to recovery.
Professional advice
Speak with a mental health professional or counsellor. Professionals trained in gambling-related behaviour are able to provide effective therapy.
678db 55j's commitment
678db 55j is not just a gaming platform — it is committed to creating an environment where every individual can enjoy entertainment safely and in a controlled way. We believe transparency and safety can go hand in hand.
In accordance with our privacy policy, any information related to the use of responsible gambling tools is kept completely confidential and is never shared with third parties.
- Preventing all accounts for minors (under 21)
- Proactively reaching out when signs of problem gambling are identified
- Processing self-exclusion requests quickly and without question
- Ensuring 24/7 support in Bengali
- Not targeting at-risk players in any promotional activity
- Regularly reviewing and improving responsible gambling guidelines